Step 1:
- If you are a new client or prospective client, please create a new client profile on the The Sporty Dog Pet Portal so that we can better understand your pet's needs.
- From there, we will review your complete information and approve/reject your account based on our availability for the service needed (Austin Dog Boarding, Austin Dog Daycare
- If you are a new client or prospective client, please create a new client profile on the The Sporty Dog Pet Portal so that we can better understand your pet's needs.
- From there, we will review your complete information and approve/reject your account based on our availability for the service needed (Austin Dog Boarding, Austin Dog Daycare, Austin Pet Sitting) which will notify you via e-mail.
- Once approved, you can go ahead and complete a detailed profile for each of your Pets
- attach updated shot records or titer test
- place a service order request for the Dates you will be needing pet services.
- If you have any other questions or concerns, you a can send us a direct message on the Portal Chat so that we can keep all communication in one place to refer back on if needed. austin dog daycare
Step 2:
- Once your service request is in, and you have Scheduled a Meet N Greet (In-Home Austin Pet Sitting) + Play Day Evaluation (for Austin Dog Boarding + Austin Dog Daycare), the Meet N Greet should take place before the first Sit, Stay, or Play begins
- This is a great opportunity for us to meet you and your pets, understand your pet's behavior
- Once your service request is in, and you have Scheduled a Meet N Greet (In-Home Austin Pet Sitting) + Play Day Evaluation (for Austin Dog Boarding + Austin Dog Daycare), the Meet N Greet should take place before the first Sit, Stay, or Play begins
- This is a great opportunity for us to meet you and your pets, understand your pet's behavior, and personality as well as go over their routine and feeding in detail and answer any questions you may have.
- We can also decide if your dog would do best socializing with other friendly dogs during dog boarding vs pet sitting for dogs who prefer to stay in the comfort of their own home. Or if you are trying to decide if dog daycare vs dog walking is the right fit.
Step 3:
Step 3:
- We now have your schedule on the calendar, Play Day Evaluation or Meet N Greet under our belt, and payment received in order to reserve your Pet(s).
- Peace of Mind: We will update you with photos, pet report card and a brief message explaining how each Sit, Stay or Play went after each visit or stay has been completed.
- These updates will a
- We now have your schedule on the calendar, Play Day Evaluation or Meet N Greet under our belt, and payment received in order to reserve your Pet(s).
- Peace of Mind: We will update you with photos, pet report card and a brief message explaining how each Sit, Stay or Play went after each visit or stay has been completed.
- These updates will automatically go to your email on file, but to simplify your experience
- We highly recommend downloading the mobile app, Time to Pet, so you can receive and respond to messages, update your profile on the go, add or modify any service requests and pay invoices with ease. austin dog daycare austin dog boarding